Introduction

WnWellness respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide when booking a consultation
  • Communication Data: Information from your inquiries and consultation requests
  • Technical Data: IP address, browser type, device information, and website usage data
  • Cookie Data: Information collected through cookies and similar technologies

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our consultation services
  • To communicate with you about appointments and inquiries
  • To improve our website and services
  • To comply with legal obligations
  • To send educational content and updates with your consent

Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit a consultation request
  • Performance of a contract when providing our services
  • Legitimate interests in operating and improving our business
  • Compliance with legal obligations

Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our website and business
  • Legal authorities when required by law
  • Professional advisors when necessary for business operations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Consultation records are typically retained for 7 years.

Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

Cookies

We use cookies to enhance your browsing experience. For detailed information about cookies, please see our Cookie Policy.

International Transfers

Your data is primarily processed within the European Economic Area. Any international transfers are conducted in accordance with GDPR requirements and appropriate safeguards.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

WnWellness
44 Štefánikova Avenue
Bratislava 811 04, Slovakia
Email: [email protected]
Phone: +421 2 326 59 812